Privacy policy
This Privacy Policy describes how careesia collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from careesia.com.
1. Information We Collect
When you visit our Site, place an order, subscribe to our newsletter, contact us, or otherwise interact with our services, we may collect certain personal information to provide and improve our services.
Device Information
We may automatically collect information about your device and how you interact with our Site, including:
- IP address
- Browser type and version
- Device type
- Time zone
- Cookie information
- Pages viewed and browsing activity
- Referring websites or search terms
Order Information
When you make a purchase, we may collect:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Order details
- Payment information (processed securely through our payment providers and not stored by careesia)
Customer Support Information
If you contact us for customer support or inquiries, we may collect information you provide, including:
- Name
- Email address
- Phone number
- Order information
- Any other information included in your communication with us
Marketing Information
If you subscribe to our newsletter or marketing communications, we may collect your email address and communication preferences. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.
2. How We Use Your Information
We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you informed about new products, services, and offers.
3. Sharing Personal Information
We may share your personal information with trusted third-party service providers that help us operate our business and provide services to you. These third parties are only given access to the information necessary to perform their functions and are required to protect your information.
Examples of third-party services we may use include:
- E-commerce platform providers (such as Shopify) to operate and manage our online store.
- Payment processing providers to securely process transactions and payments.
- Shipping and logistics providers to fulfill and deliver customer orders.
- Analytics and performance providers to help us understand how visitors use our website and improve our services.
- Marketing and communication providers to send newsletters, promotional emails, and customer service communications where permitted by law.
We may also disclose personal information when required to comply with applicable laws, regulations, legal processes, or governmental requests, or when necessary to protect our rights, property, customers, or business operations.
4. Cookies
Our Site uses cookies to improve your browsing experience, remember your actions, and for analytical purposes. You can control and manage cookies through your browser settings. Please note that removing or blocking cookies can negatively impact your user experience.
5. Data Security
We implement industry-standard security measures, including SSL encryption, to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on applicable data protection laws, you may have the right to access, update, correct, or request deletion of your personal information.
If you would like to exercise any of these rights or have questions about how your personal information is handled, please contact us using the information provided below.
7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, legal obligations, or other business reasons.
Any updates will be posted on this page, and the revised version will become effective immediately upon publication. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
Contact Information
Careesia
60 Saltoun Rd, London SW2 1ER, United Kingdom
Phone: +44 7988 525816